This course is a 30 hour course developed for Dusit International staff. By the end of this course participants will be able to:
üunderstand the stages of an email |
üintroduce themselves in an email |
üwrite about their daily responsibilities |
ümake basic appointments by email |
üreport information on completed tasks |
üask questions to obtain basic information from clients and colleagues |
üwrite effective subject lines |
üwrite about the past |
ürespond effectively to a request |
üwrite about a product or service |
üreply to internal and external inquiries |
üwrite an action plan |