By the end of the course participants will be able to...
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üunderstand the stages of an email |
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üintroduce themselves in an email |
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üwrite about their daily responsibilities |
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ümake basic appointments by email |
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üreport information on completed tasks |
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üask questions to obtain basic information from clients and colleagues |
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üwrite effective subject lines |
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üwrite about the past |
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ürespond effectively to a request |
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üwrite about a product or service |
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üreply to internal and external inquiries |
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üwrite an action plan |