Enrolment options

By the end of the course participants will be able to...

üunderstand the stages of an email

üintroduce themselves in an email

üwrite about their daily responsibilities

ümake basic appointments by email

üreport information on completed tasks

üask questions to obtain basic information from clients and colleagues

üwrite effective subject lines

üwrite about the past

ürespond effectively to a request

üwrite about a product or service

üreply to internal and external inquiries

üwrite an action plan

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